NovaCom • agents
Multi-Agent Customer Support System
Deployed a fleet of 3 AI agents handling customer inquiries, order tracking, and FAQ responses 24/7.
The Challenge
Deployed a fleet of 3 AI agents handling customer inquiries, order tracking, and FAQ responses 24/7.
The Solution
68% reduction in support tickets, 70% lower support costs
Technology Stack
PythonLangChainGPT-4TwilioRedisDocker
Key Results
68%
Tickets Reduced
70%
Cost Reduction
< 30s
Response Time
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